Refund policy
48 hours to ask for a refund
If you are charged for Unlimited, you have 48 hours from the charge to ask for a refund, and Apple returns the money. Cancel any time and you are not charged for the next period.
Asking for a refund
You have 48 hours from being charged to ask for a refund of that charge. This covers the first payment after your free month and every renewal after it.
Unlimited is sold through Apple's App Store, so Apple holds the payment and returns it. To ask, go to reportaproblem.apple.com, choose the R U Free? charge and pick "Request a refund". Apple sends the money back to how you paid.
Once the refund goes through, Unlimited ends and you drop back to the free allowance.
After 48 hours
A charge older than 48 hours is not refunded under this policy. Cancelling still stops every charge after it.
Cancelling
Cancel in your Apple account's subscription settings, at least 24 hours before the next payment. You are not charged for the next period. You keep Unlimited until the end of the one you already paid for, then drop back to the free allowance. Nothing you made is deleted and nobody is removed from a circle.
Free month
Unlimited starts with a free month. Cancel before it ends and you are not charged at all. We tell you when it starts, and your Apple account shows when it ends.
When something is broken
If the app does not do what we said it does, the Australian Consumer Law gives you rights that no policy of ours can take away, including a repair, replacement or refund depending on how serious the problem is. The 48-hour window does not limit those rights.
Tell us at rufreeapp@gmail.com first. We would rather fix it.